A meticulously designed Excel template for the technology industry to streamline incident tracking, asset management, change control, and maintenance scheduling.
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Consolidated Excel workbook with dedicated tabs for Incidents, Assets, Changes, and Maintenance, ensuring organized data management.
Pre-configured formulas for 'Time Elapsed' on incidents and a dynamic 'Dashboard' sheet providing key operational metrics and summaries.
Utilizes data validation for critical fields like 'Severity', 'Status', 'Type', and 'Approval Status' to ensure consistency and reduce errors.
Intelligent conditional formatting highlights critical incidents, expiring warranties, and status changes, drawing immediate attention to urgent matters.
Each log is set up as an Excel Table, enabling easy filtering, sorting, and expansion of data without manual reformatting.
Includes a dedicated 'Read Me' sheet with clear guidelines on template usage, helping users quickly get started and leverage its full potential.
When you need professional excel documents
Streamline incident reporting, track resolution times, and manage support tickets efficiently.
Example: A support technician logs a critical server outage, assigns it to a network engineer, and updates its status until resolved, tracking time spent.
Maintain an up-to-date inventory of all hardware and software assets, including purchase and warranty details.
Example: An IT manager quickly identifies all laptops purchased in the last year or assets with warranties expiring next quarter.
Document and track all system changes, including approvals, planned dates, and rollback plans for auditing and risk management.
Example: A developer proposes a software update; the change is logged, approved by management, and its implementation status is tracked.
Plan and record routine maintenance tasks, ensuring timely upkeep of IT infrastructure and reducing downtime.
Example: A system administrator schedules monthly server reboots and quarterly network device checks, logging completion dates and issues found.
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